Shipping

Your order will be shipped by 4 to 5 day ground transportation. If you have any questions on our product prior to placing your order, you may call 1-847-847-7435.

We ship throughout the Continental US. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

If for any reason you are not completely satisfied with your purchase, you may return your Perfect Connextion for a full product refund within 90 days of delivery. (Downloadable products and shipping charges are not eligible.) 

If you need to return an item, simply contact us by phone at 847-847-7435 or login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll generate your return authorization over the phone and provide you the shipping address of where you can send back your Perfect Connextion unit(s). Please do not send to the distribution center listed on the packing slip or send back without speaking with one of our representatives. Finally we will notify you via e-mail of your credit once we've received and processed the returned item.

What is the policy on privacy?

Perfect Connextion takes your privacy very serious. The privacy of visitors is of paramount importance to us.

Perfect Connextion does not sell or give away sensitive personal information (such as credit card information) to any company outside of our company. Additionally, from time to time manufacturers assist Perfect Connextion with fulfillment and shipping in certain product categories, and in those cases these companies receive your name and shipping address so that they can process and ship orders properly.

Cookies are used when entering our site to record the location where each visitor arrived from. This is used for tracking visitors which come from our affiliate sites. Each web page access is recorded in a log file. The contents of the log file are analyzed periodically to determine how many visitors we serve, what pages they look at most, and from where they connect.

If you have any questions about your privacy on our web sites, please contact us.

Is it safe to send personal information like my credit card and telephone number?

Security of your on-line transaction is paramount at Perfect Connextion. All transactions, and information gathering, are completed on our secure server.

Safe Shopping Guarantee

Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.

If a credit card or debit card issuer assesses you a fee because of the unauthorized use of your credit card or debit card on our site, Perfect Connextion will reimburse you for such amount up to $50.00.

What is Secure Server Technology?

When you're in secure mode, your computer and our server begin communicating, sending data back and forth in an encrypted format. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server. Your browser in secure mode will display a URL address beginning "https://" rather than the standard "http://". The "s" stands for "secure." In Netscape NavigatorTM (versions 3.0 and earlier), the broken key symbol in the lower left corner of your browser window will become a solid key in secure mode. If you're using Netscape Communicator 4.0TM or higher, look for the padlock in the same space: it's open in standard mode and closed in secure mode. In Microsoft Internet ExplorerTM, you'll see a padlock symbol at the bottom of your browser window when the browser is in secure mode.