Guarantee

Try Risk Free for 90 Days. If for any reason you are not completely satisfied with your purchase, you may return your Perfect Connextion for a full product refund within 90 days of delivery. (Downloadable products and additional shipping fees are not eligible for refund.) 

Shipping

Your order will be shipped by 4 to 5 day ground transportation. If you have any questions on our product prior to placing your order, you may call 1-847-847-7435.

We ship throughout the Continental US. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

If for any reason you are not completely satisfied with your purchase, you may return your Perfect Connextion for a full product refund within 90 days of delivery. (Downloadable products and shipping charges are not eligible.) 

If you need to return an item, simply contact us by phone at 847-847-7435 or login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll generate your return authorization over the phone and provide you the shipping address of where you can send back your Perfect Connextion unit(s). Please do not send to the distribution center listed on the packing slip or send back without speaking with one of our representatives. Finally we will notify you via e-mail of your credit once we've received and processed the returned item.